Learn about Brightline

The Brightline experience

A pen with a book that says, 'Getting Started', and a calendar.

On-demand support with no waitlist

A person with headphones on a computer.

Secure video visits from anywhere

A caregiver and child in a live session with a pediatric behavioral health specialist.

One-on-one support from experts

A list of goals with check marks.

Goal setting and progress tracking

Frequently asked questions

What is Brightline?

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Brightline offers virtual behavioral health therapy for families with kids under 18 in CT, MA, NJ, NY, and WA. Brightline’s expert team of therapists and prescribers offer live sessions for your child with no long waitlists.

Your Brightline account also includes access to our growing library of parenting resources, tips, quizzes, and activities.

What can I expect from my family’s Brightline experience?

expand_more expand_less

When you join Brightline, you’ll start by answering a few questions about your child’s needs and goals. These questions will help inform the conversation with your therapist during your first live video session. Common challenges addressed in sessions include: anxiety, depression, ADHD, trauma, sleep, tough transitions, low self-esteem, starting school, navigating identities, speech, and meeting milestones or goals. You’ll also get access to Brightline’s library of resources.

How much does it cost?

expand_more expand_less

Brightline partners with health plans in CT, MA, NJ, NY, and WA so that you can get the behavioral health care that you need. For many of our members, Brightline is covered by their insurance and you don’t need a referral. We accept insurance from employers and health plans such as Premera, Aetna, Blue Cross Blue Shield and many more. If you think Brightline may be covered for you, send a message to Member Support so they can help verify your coverage.

If Brightline isn't covered by your insurance, your family can still access all that Brightline has to offer. Our Member Support team can provide you with information to submit to your insurance, HSA, or FSA.

If you live in California, we provide BrightLife Kids, which is sponsored by CalHOPE. BrightLife Kids includes coaching, language interpretation, and guidance finding local resources. This is provided at no cost – and no insurance needed.

If you have any questions, call (888) 224-7332 to speak with a Member Support specialist.

What are the backgrounds of the therapists?

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All Brightline therapists are licensed mental health professionals with at least a master’s degree. They are highly trained to support children, teens, and families in evidence-based therapy practices.

Is virtual care effective for kids and teens?

expand_more expand_less

We know that for some kids and teens, it’s not always comfortable to talk to someone new about their challenges or feelings. Kids often feel more relaxed and open to sharing from the comfort and privacy of their home.

In addition to being more private and convenient, we also know that virtual care is highly effective. One recent survey showed 85% of parents who used virtual behavioral health services said their child benefited from that care.

What is Brightline’s approach to care?

expand_more expand_less

All Brightline therapists practice Cognitive Behavioral Therapy (CBT), a science-backed treatment that helps your child explore their feelings and develop healthy ways of coping.

At Brightline, we provide specialized support that involves parents and caregivers in their child’s journey. Everything you need is in one place — as your family’s needs change, your care plan will evolve with you.

Who can I reach out to with more questions?

expand_more expand_less

Give us a call at (888) 224-7332 to speak with our Member Support team.

Father and son talking to a doctor on a computer

Virtual mental health care for
anxiety ADHD depression tantrums transitions stress confidence sleep issues autism relationships

Brightline's mental health experts are here for your family. Find support that helps your child thrive — where and when you need it.

  1. 1

    Tell us about your family

  2. 2

    Check your coverage

  3. 3

    Get care for your child

Learn about Brightline

The Brightline experience

A pen with a book that says, 'Getting Started', and a calendar.

On-demand support with no waitlist

A person with headphones on a computer.

Secure video visits from anywhere

A caregiver and child in a live session with a pediatric behavioral health specialist.

One-on-one support from experts

A list of goals with check marks.

Goal setting and progress tracking

Frequently asked questions

What is Brightline?

expand_more expand_less

Brightline offers virtual behavioral health therapy for families with kids under 18 in CT, MA, NJ, NY, and WA. Brightline’s expert team of therapists and prescribers offer live sessions for your child with no long waitlists.

Your Brightline account also includes access to our growing library of parenting resources, tips, quizzes, and activities.

What can I expect from my family’s Brightline experience?

expand_more expand_less

When you join Brightline, you’ll start by answering a few questions about your child’s needs and goals. These questions will help inform the conversation with your therapist during your first live video session. Common challenges addressed in sessions include: anxiety, depression, ADHD, trauma, sleep, tough transitions, low self-esteem, starting school, navigating identities, speech, and meeting milestones or goals. You’ll also get access to Brightline’s library of resources.

How much does it cost?

expand_more expand_less

Brightline partners with health plans in CT, MA, NJ, NY, and WA so that you can get the behavioral health care that you need. For many of our members, Brightline is covered by their insurance and you don’t need a referral. We accept insurance from employers and health plans such as Premera, Aetna, Blue Cross Blue Shield and many more. If you think Brightline may be covered for you, send a message to Member Support so they can help verify your coverage.

If Brightline isn't covered by your insurance, your family can still access all that Brightline has to offer. Our Member Support team can provide you with information to submit to your insurance, HSA, or FSA.

If you live in California, we provide BrightLife Kids, which is sponsored by CalHOPE. BrightLife Kids includes coaching, language interpretation, and guidance finding local resources. This is provided at no cost – and no insurance needed.

If you have any questions, call (888) 224-7332 to speak with a Member Support specialist.

What are the backgrounds of the therapists?

expand_more expand_less

All Brightline therapists are licensed mental health professionals with at least a master’s degree. They are highly trained to support children, teens, and families in evidence-based therapy practices.

Is virtual care effective for kids and teens?

expand_more expand_less

We know that for some kids and teens, it’s not always comfortable to talk to someone new about their challenges or feelings. Kids often feel more relaxed and open to sharing from the comfort and privacy of their home.

In addition to being more private and convenient, we also know that virtual care is highly effective. One recent survey showed 85% of parents who used virtual behavioral health services said their child benefited from that care.

What is Brightline’s approach to care?

expand_more expand_less

All Brightline therapists practice Cognitive Behavioral Therapy (CBT), a science-backed treatment that helps your child explore their feelings and develop healthy ways of coping.

At Brightline, we provide specialized support that involves parents and caregivers in their child’s journey. Everything you need is in one place — as your family’s needs change, your care plan will evolve with you.

Who can I reach out to with more questions?

expand_more expand_less

Give us a call at (888) 224-7332 to speak with our Member Support team.